We created ‘Maintain’, in response to our clients’ property-maintenance needs. Clients often found that they were left waiting weeks for a job to be completed by the odd-job man or it was just too complicated for him.

With our reliable experts on hand, you can trust that the job (large or small) will be done quickly and without fuss.

The process

• We will talk through your needs, over the phone.
• We will give you a cost, based on ‘How we charge’.
• We will then send someone out to you within two working days.
• If your needs are a little more complicated, we will arrange for our ‘Maintain’ surveyor to visit you and provide a comprehensive quotation.

How we charge

• We charge a minimum for the first hour, then in half-hour increments after that.
• If additional materials are needed, this will incur an off-site trip charge of 30 minutes; however, we do aim to bring everything required on the vans, so off-site visits are very rare.
• Materials are charged at cost, with a 20% mark-up.
• Charges for the surveyor’s visit are refundable against the invoice for the job.

Emergency call-out

Need someone reliable and straight away, without having to ring different people who are all tied up or who charge you* over the top to come out during ‘your’ emergency?

For a small registration fee, you will have the benefit of being assured that professional trades people can be with you within 1 hour and that you will be charged only for the time those trades people are with you and not an additional call-out fee*.

Register today for our Emergency Call-Out service. The security of knowing that you’re safe and that an expert will be with you within 1 hour is priceless.

*Call-outs between 7pm and 7am will incur an out-of-hours charge as an extra to the hourly rate.

Private clients’ projects and services